We use a four-step process to diagnose the core strengths and weaknesses of your virtual team. As a result, our solutions are specifically designed to your virtual team's needs.
Step one: We conduct a virtual team needs assessment to identify the top 3 challenges your team currently faces and discover how these issues impact individual members.
Step two: We perform one-on-one interviews with team leaders and team members to gain an in-depth look into the challenges that impact your team.
Step three: Using the information collected during the needs assessments and the one-on-one interviews, we create a customized program that will improve the efficiency of your virtual team.
Step four: We administer our Virtual Engagement Diagnostic Tool to leaders and managers to obtain their perspective of the team's success in 6 crucial areas of competency:
- Logistical and technological competence.
- Effective social management.
- Strong social engagement.
- The valuing of team diversity.
- Personal relationship with one’s job.
- Meaningful relationship with one’s organization
Once the diagnostic tool is completed, we will discuss the results and provide recommendations of what your next steps should be.
Practical Results
“The training was a huge success and it had an immediate impact. This project was a great example of how an end-to-end training process should go… Your high-energy facilitation style was also appreciated. The classes were interactive, engaging – and most of all – productive. Thanks for providing great training and an excellent model of how the customer-vendor relationship is supposed to work.”
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